49% Q4 revenue growth 8X net subscribers $1K → $80K+ weekly GMV 28K+ orders 26K+ new customers49% Q4 revenue growth 8X net subscribers $1K → $80K+ weekly GMV 28K+ orders 26K+ new customers
( 01 )
The brand
Cymbiotika, San Diego
Cymbiotika was built on a simple but radical idea: people deserve supplements they can actually trust.
Clean ingredients. Clear labels. Formulas designed for real absorption.
One of the most science-forward wellness brands in the country, co-founded by Shahab Elmi, Durana Elmi, and Chervin Jafarieh, committed to making clean, effective, science-backed supplements consumers can actually trust.
01Clean ingredients
02Clear labels
03Real absorption
( 01.1 ) The product
The product isgenuinely better.
Getting that story in front of the right people at scale? That's where DOE came in.
( 02 )
The challenge
Meta · Google · TikTok Shop · Email
Every attemptstalled.
Cymbiotika had rising CACs and lowered EBITDA as a result of an inefficient account structure across Meta and Google.
Accounts weren't being managed strategically. Budgeting, pacing and KPIs alongside CAC-to-LTV models were not truly defined. DOE installed third-party attribution and MMM modeling strategies and reports with the internal Cymbiotika team to monitor efficacy and optimize in real time while thinking long-term.
01TikTok Shop
Cymbiotika tried to crack TikTok Shop multiple times, with several agencies. Every attempt stalled.
02Meta & Google
Paid media was broad, creative was blending together, and there were no defined personas.
03Email
Email growth had come to a stop.
04Creative
An ever-changing opportunity: distilling complex science into forward-thinking marketing that moves the top and bottom line.
( 03 )
The solution
Six pillars
Six moves that builtthe growth engine.
Move01/ 06
TikTok Shop
Move 01
TikTok Shop
$1K → $80K+ per week, in ten weeks
Once DOE took over the TikTok Shop, things started moving fast. Within seven weeks, weekly GMV climbed from under $1,000 to over $13,000. By week ten, Cymbiotika was generating $80,000+ per week consistently, all with a lower CAC than all other paid media channels.
The rebuild covered affiliate outreach strategy, creator activation and management, and GMV Max campaign structure running in coordination, not in silos. Where previous agencies stalled, DOE had them scaling within 60 days.
28K+Orders in five months
26K+Net new customers
60Days to scale
Move 02
Subscription LTV as the North Star
8X net subscriber growth
Driving orders is easy. Driving the right customer orders takes strategy and planning. DOE modeled Cymbiotika's subscription LTV from day one and only scaled spend on creators and channels where CAC stayed within a healthy ratio while targeting the highest lifetime value customers.
Growth had to translate to real business value. The result: not just more customers, but better ones.
Move 03
Meta: problem-aware, persona-driven
−22% Meta CPA while scaling spend
DOE rebuilt the Meta strategy around who the customer actually is. Fully developed personas based on women focused on skin elasticity, gut health, and ingredient transparency shaped both targeting and creative. Rather than fishing in the same solution-aware supplement pond, DOE expanded into problem-aware audiences: people who knew something was off but hadn't found a solution yet.
UGC briefs shifted from lifestyle content to problem-and-solution storytelling, statics diversified across every persona's visual identity, and enhanced whitelisting helped launch renowned figures like Gary Brecka.
Skin elasticity
Gut health
Ingredient transparency
Move 04
Google & Bing: precision over automation
+54% conversions on 47% more spend
DOE rebuilt the Google account from the ground up. Dedicated Shopping campaigns, intentional search structure, and Cymbiotika's first-ever Demand Generation, Display and YouTube campaigns. Standard Shopping saw 250% growth.
And Bing? DOE launched it as a net-new channel and matched Google's ROAS within 30 days.
Move 05
Creative & landing pages: making the click worth more
+$20 average order value
The DOE design team recreated the landing page strategy around persona-based listicle pages: not single-product pitches, but educational experiences that explained why a customer's gut needs three specific products working together, and what each one does. That approach increased both conversion rate and AOV by $20+.
DOE also built Cymbiotika's brand bible and go-to-market strategy from scratch, giving the brand a consistent creative voice across every channel for the first time.
+$20Average order value, with a higher conversion rate
3Products explained per persona-based listicle page
1stConsistent creative voice across every channel
Move 06
Email & lifecycle: rebuilt for retention
+220% email opt-in rate
The full customer journey was restructured. Automations were rebuilt for efficiency, and email automation revenue grew 31% year-over-year, with lifecycle strategy focused on converting first-time buyers into subscribers, and subscribers into long-term advocates.
( 03.1 )
TikTok Shop
Case study
$1K → $80K+per week.
Once DOE took over the TikTok Shop, things started moving fast.
( 01 ) Week
00/ 10
( 02 ) Weekly GMV
<$1K
( 03 ) Milestones
Week 0
Several agencies had tried. Every attempt stalled.
Week 7
Weekly GMV climbs from under $1,000 to over $13,000.
Creator activation & managementAffiliate outreach strategyLiveGMV Max campaigns, in coordinationLowest CACof all paid media channels28K+orders in the first five months26K+net new customers
Where previous agencies stalled, DOE had them scaling within 60 days.
The rebuild
Affiliates, creators and GMV Max, running in coordination, not in silos.
01Affiliate outreach strategy
02Creator activation & management
03GMV Max campaign structure
( 03.2 )
The creative
Ads · UGC · Pages
Persona-drivencreative.
−22%Meta CPA while scaling spend
Our creative team developed statics that diversified across all persona-specific visual identities.
Skin elasticity
CcymbiotikaSponsored
Shop now›
CTR
2.9%
Thumb-stop
38%
CPA
−31%
Gut health
CcymbiotikaSponsored
Shop now›
CTR
2.4%
Thumb-stop
33%
CPA
−24%
Ingredient transparency
CcymbiotikaSponsored
Shop now›
CTR
3.1%
Thumb-stop
41%
CPA
−27%
UGC problem / solution
UGC briefs shifted from lifestyle content to problem-and-solution storytelling.
UGC
01Morning routine1.4M views
Photo
02Static · Skin3.1% CTR
UGC
03Car talk980K views
Live
04TikTok Shop live640K views
UGC
05Post-workout1.1M views
Photo
06Static · Routine2.7% CTR
Landing pages persona-based listicles
Not single-product pitches, but educational experiences that explain why three products work together, and what each one does.
( 01 ) Products per page
3
( 02 ) Avg. order value
+$20
with a higher conversion rate
( 03 ) The pages
01Gut
The Gut Reset ProtocolSeal. Soothe. Remineralize.
↗
02Skin
The Skin Health ProtocolBuild. Protect. Power.
↗
Listicle · GutOpen ↗
Listicle · SkinOpen ↗
↑Drag↓
( 04 )
The full-funnel results
Where others failed, DOE delivered
Not just more customers.Better ones.
Revenue · Q4
49% Q4 revenue growth, year-over-year
Broad paid media and blended creative gave way to persona-driven Meta, a Google account rebuilt from the ground up, and a TikTok Shop that finally scaled.
+250%Standard Shopping growth
+54%Google conversions on 47% more spend
−22%Meta CPA while scaling spend
Subscription
8X net subscriber growth
Subscription LTV was modeled from day one, and spend only scaled where CAC stayed within a healthy ratio. Growth had to translate to real business value.
+220%Email opt-in rate
+31%Email automation revenue, year-over-year
Day 1Subscription LTV as the North Star
TikTok Shop · weekly GMV
$1K → $80K+ per week, in ten weeks
Several agencies had tried and stalled. With affiliate outreach, creator activation and GMV Max running in coordination, DOE had the shop scaling within 60 days.
28K+Orders in the first five months
26K+Net new customers
350+Daily orders, at a lower CAC than all other paid channels
Founded by Shahab Elmi, Durana Elmi, and Chief Science Officer Chervin Jafarieh, Cymbiotika is one of the most science-forward wellness brands in the country.
01 / 03Founder filmShahab ElmiCo-founder
( 06 )
What's next
The only direction is forward
A subscription flywheelthat keeps on turning.
A subscription flywheel that keeps on turning.
01 / 06More creative & content
Telling the story to the top, middle and bottom of the funnel.
02 / 06Affiliate partnerships
03 / 06More creator activations
04 / 06Persona testing
Continued expansion on Meta and Google.
05 / 06New channels
Expanding the advertising ecosystem into different channels.
06 / 06Evolving pages
Landing pages and creative that keep evolving with the data.